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Privacy Notice

Whirlpool EMEA S.p.A., a company incorporated under the laws of Italy, part of the Whirlpool Group ("Whirlpool Group"), having its registered office in Via Carlo Pisacane no. 1, 20016 Pero (Mi), Italia (" Whirlpool", "us" or "we "), in its capacity as data controller, intends to provide to the users (" Users", "you" or "your") of this platform, (“the Platform”), with information concerning the methods used for collecting and processing personal data, in accordance, with the European General Data Protection Regulation no. 679/2016 (" Regulation") and any other applicable local laws and regulations.


Whirlpool will process the following categories of data: You can contact us using our “Contact a Whirlpool Ambassador” button. We may modify or update this Privacy Notice also in order to comply with applicable laws.

a) Data relating to you

Whirlpool processes personal data about you collected through you or through your employer.

Such data is processed only to the extent that it is necessary to pursue the purposes set out in this Privacy Notice. Whirlpool is required to keep the personal data anonymous and to remove such data where it does not need to process personal data in identifiable form for processing purposes.

b) Browsing data

The Platform collects personal data of the Users for technical and functioning reasons. Such data is not collected for the purpose of identifying the User, but it may imply identification. The category of data includes the IP address and the domain name of the User’s computer, the time of the request, the method used to submit the request to the server, and other parameters related to the operating system used by the User’s device. Such data is used to collect statistical information on the use of the Platform and the view of the contents. We may also collect personal data on our Website by means of different categories of cookies. For more information about cookies, please visit our Cookie Notice.


Where applicable, we will process your personal data we have collected or been provided with for the following purposes:

a) allowing you to register on the Platform by opening a personal account;

b) allowing you to complete the online trainings;

c) allowing local Admin and other training providers engaged by companies within the Whirlpool Group to monitor completion of the training by Whirlpool employees and Whirlpool’s trade partner’s employees, as well as provide support.


a) The provision of the personal data for the purposes stated under Section 2, is necessary for the registration to the Platform.


Whirlpool will process the personal data for as long as it is necessary to achieve the intended purposes pursuant to Section 2 above.

Please consider that data retention periods may vary, depending on the applicable local laws.


Your personal data is processed with the support of the Platform provider Quince, Hungary Reklámszolgáltató Korlátolt Felelősségű Társaság (Cg. 01-09-863566) the private company with limited liability incorporated under the laws of Hungary established at 1056 Budapest, Március 15 tér 1. 4. em. 726. Your data is protected by appropriate security measures suitable to ensure the secrecy and safety of the personal data. In particular, Whirlpool adopts the appropriate administrative, technical, personal and physical measures designed to safeguard the personal data held against any loss, theft as well as unauthorised use, disclosure or change in the personal data.


We will share your personal data with our trusted partners, such as the Platform provider, Quince Hungary Reklámszolgáltató Korlátolt Felelősségű Társaság (Cg. 01-09-863566) the private company with limited liability incorporated under the laws of Hungary established at 1056 Budapest, Március 15 tér 1. 4. em. 726 and our commercial trade partners, that have shared your information with us to allow you to access the Platform.


You, at any time and at no charge, can have and/or exercise the following rights:

a) the right to be informed on the purposes and methods of the processing of your personal data;

b) the right of access to your personal data (commonly known as “data subject access request”). This enables you to receive a copy of the personal data we hold about you;

c) the right to ask for updating or rectification of the personal data we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;

d) the right to request erasure of your personal data. This enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;

e) the right to restrict the processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it;

f) the right to object to the processing, wholly or partly, of your personal data where we are relying on legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;

g) the right to data portability of your personal data to you. We will provide to you, your personal data in a structured, commonly used, machine-readable format;

h) the right to contact us by sending us an email at or using our “Contact a Whirlpool Ambassador”; and

i) the right to lodge a complaint in front of the competent national data protection or judicial authority.

If you wish to exercise the rights mentioned above, or raise any questions about the personal data we hold about you, please send us an email at or write to us at: Whirlpool EMEA S.p.A. Via Carlo Pisacane, cap 20016 Pero- Milan, Italy, for the attention of the Data Protection Office.


We keep this Privacy Notice under regular review. This Privacy Notice was last updated in June 2018.

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Consent to Personal Data processing

[ ] I understand and acknowledge the content of the Privacy Notice.

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Cookie Policy

Our web site uses cookies and other tracking technologies to give you the best experience on our web site. You can find out more on cookies and how we use them below. For further information on the processing of your personal data by Whirlpool EMEA, please read our Privacy Notice.

Cookies – cookies are small text files that we may store on your computer to help us identify your computer the next time you visit or to enable some functions on our web sites. Cookies are classified within the following categories:

● Technical Cookies are those used exclusively to carry out the transmission of a communication on an electronic communication network, or, insofar as this is strictly necessary, to the provider of an information society service that has been explicitly requested by the contracting party or user to provide said service.

● Session Cookies are temporarily stored and then deleted when the user closes the browser.

● Analytics Cookies are used directly by the website manager to collect aggregate information on users' activities performed on the website and are collected anonymously and only for statistical purposes.

● Functional Cookies allow users to navigate as a function of certain pre-determined criteria such as user's language or country of origin recognizing users at their access. These cookies do not collect data which allow to identify user and all information collected are anonymous.

● Profiling Cookies are aimed at creating user profiles. They are used to send ads messages in line with the preferences shown by the user during navigation.

Most internet browsers are initially set up to automatically accept cookies. However, you can change settings in order to block cookies from being sent to your device or to enable receiving only some categories. Please be aware that if navigation or functional cookies are disabled or removed, not all features of the website may operate as intended. To manage and disable cookies please follow the instructions provided in the chart below.

  1. Internet Explorer:
  2. Safari:
  3. Chrome:
  4. Firefox:

Web beacons – web beacons are miniscule electronic image files that can be embedded within a web page or included in an e-mail message, and are usually invisible to the human eye. When used, web beacons (also known as “clear GIFs“ or ”tracking pixels”) may tell us such things as: how many people are coming to our web sites, whether they are one-time or repeat visitors, which pages they’ve viewed and for how long, how well certain online advertising campaigns are converting, and other similar web site usage data. When used in an e-mail, web beacons can tell us the time the e-mail was opened, if and how many times it was forwarded, and what links users click on from within the e-mail message. Based on this information, we can adjust the content, products, services, and promotions we provide you to better meet your interests, as well as make you aware of Indesit products, services, and/or special offers in which you may be interested.

Log Files – these are files that record web activity and gather non-personal statistics about your visit to or use of our web sites. Log files may help us capture, among other things: (i) your IP Address, which is a unique set of numbers assigned to your computer by your Internet Service Provider (ISP) (note that, depending on your ISP, the number assigned to your computer can be different every time you connect to the Internet); (ii) the type of browser and operating system you use; and, (iii) other information about your online session, such as the URL you came from to get to our web site and the date and time you visited our website. In addition to using this information to better understand how our websites are used, we may use information captured through log files such as an IP Address (together with your personal information) to troubleshoot technical problems, maintain online safety and security, and if necessary, prohibit or restrict access to our Online Services by certain users.

We reserve the right to change or update this Privacy and Cookie Notice at any time and all changes we may make in the future will be posted on this page. Please check back frequently to see any updates or changes to this Privacy and Cookie Notice. This Cookie Policy was last updated in June 2018.

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